I originally trained as a graphic designer and started my career in the print industry working on corporate branding, brochures, posters, and newsletters. From there, I eventually followed my passion for the web and took on a role as a front-end developer at a local web development shop called RealDecoy. Unbeknownst to me, the engineering-led firm employed a number of design tools, such as information architecture diagrams, wireframes, and prototypes, to help derisk their development process. This ultimately led me into the world of UX for my first role as an interaction designer at the same company.
After a couple years in that role, I found my way into my first product company designing experiences for a web host and domain registrar. In this role, I was embedded on a marketing team where I learned a lot about quantitative data and measuring the impact of my work. My next move took me to Shopify where I dove deep into product management with the task of building tools for Shopify's designer and developer community. While my wife and I were expecting our third child, I decided to make a change to a remote-first company and accepted a role at Automattic. The new position not only gave me the flexibility to work when and where I liked but it also gave me the time and space to hone my qualitative research methods and remote working capabilities.